When a personal companion fits better
A companion is one screened person who travels with your child, parent or grandparent from the first minute to the handover. They are the better answer when:
- The route does not fit the airline's rules
- A connection, a late flight, another airline or a trip between continents. The companion stays with them through every connection.
- The traveller is outside the service
- Too young for the airline's service, past its age limit, or an older parent or grandparent. We travel with children and with seniors.
- A nervous traveller needs a person beside them
- Someone sits next to them for the whole journey and sends you a photo at every step, so you always know where they are.
- Nobody can be at both airports
- The Door-to-Door Concierge goes from their front door to the front door at the other end. Handover happens only to the person you named, after we check their ID.
A companion costs more than an airline fee. If your child's trip fits the airline's rules, a nonstop flight with an adult at each end, the airline's service may be all you need. You get a personal companion from the country you choose; a companion from another country is possible, who may first fly in, with their travel costs added. See also the companion within Europe, within the US and between them.
Before you book, ask the airline how it treats a child who flies with an adult who is not a parent, and which papers the route needs: KLM asks for a consent letter when a child travels without one or both parents, and British Airways points to extra entry rules for a child travelling with an adult who is not their parent.